Technology Product · Flowlith
Every action. Powered by intelligence.
Iris answers customers, books appointments, and keeps your records up to date.
Overview
An AI operations agent for business.
Iris is an AI operations agent that understands text, images, and voice, then carries the work forward across your connected business tools.
From an enquiry to a booking, follow-up, or record update, Iris handles the steps that keep your business moving. It remembers useful context and learns from experience and feedback to improve how it handles recurring text-based tasks.
Mission: To give businesses more time for their customers by taking care of repetitive communication and coordination.
Use Cases
Where Iris works.
- Sales Outreach
- Call Handling
- Appointment Booking
- Customer Support
How It Works
From request to record.
Every task Iris handles follows the same path, from the first message to a logged, reportable outcome.
- 1Request or Event
- 2Context & Intent
- 3Action Planning
- 4Workflow Execution
- 5CRM & System Update
- 6Logging & Reporting
Capabilities
What Iris automates.
Communication
- Website conversations
- WhatsApp & Meta enquiries
- Incoming / outgoing calls
- Automated follow-ups
Operational
- Appointment scheduling
- Order confirmations
- Lead qualification
- Customer onboarding
Workflow
- CRM data entry
- Status updates
- Notifications & reminders
- Internal coordination
Self-improvement applies to text-based services only, not voice calls.
Integrations
Plugged into your stack.
Iris connects to the commerce, CRM, support, payment, and productivity tools businesses already use.
- Shopify
- Shiprocket
- Meta
- HubSpot
- Zoho
- Salesforce
- Freshworks
- Zendesk
- Stripe
- Razorpay
- Google Workspace
Plugins
Built on plugins.
Iris is built on plugins, so it stays relevant as new AI assistants arrive.
- Claude
- ChatGPT
- Grok
Security
Your data, your control.
Isolated Infrastructure
Dedicated container per client with zero cross-access.
Enterprise Encryption
End-to-end encrypted data at rest and in transit.
Compliance Ready
GDPR and SOC 2 compliant. HIPAA-aligned security practices.
Your Data, Your Control
Client-controlled data retention. Host on Flowlith's server or yours (dedicated charge applies).
Always On
99.9% uptime with real-time monitoring and maintenance (terms and conditions apply).
Full details are published on flowlith.com/security.
Pricing
Plans for every stage.
Monthly pricing in USD. Yearly billing saves 30%.
Starter
$73/month
- 3,000 AI credits / month
- Website agent interface
- WhatsApp, social & e-commerce chat
- Lead capture and handoff
- Self-improving answers
- No phone calling
Team
$104/month
- 250 phone minutes
- 3,000 AI credits / month
- AI phone assistant
- 2 simultaneous calls
- Call summaries
Growth
$130/month
- 500 phone minutes
- 4,000 AI credits / month
- 2 simultaneous calls
- Priority support
- Monthly conversation insights
Business
$166/month
- 1,000 phone minutes
- 6,000 AI credits / month
- 2 simultaneous calls
- Advanced call routing
- Performance reporting
Pro
$208/month
- 1,500 phone minutes
- 8,000 AI credits / month
- 2 simultaneous calls
- Enhanced business workflows
- Priority optimisation review
Additional phone minutes: $0.10 / minute.
Additional AI credits: $6.22 per 1,000 credits (1 credit = 1 answered message).
Plan features, limits, and pricing may be updated from time to time in accordance with Flowlith's Terms and Conditions. See flowlith.com for current pricing.
Who It's For
Built for busy teams.
- Healthcare and clinics
- Trading and export companies
- Service providers
- E-commerce businesses
- Enterprises handling enquiries at scale
Iris is currently focused on supporting businesses across India and the United Arab Emirates.
Team
The people behind Flowlith.
See Iris in action.
Try the voice demo or start a plan on Flowlith. Prefer a walkthrough? Get in touch and we'll set one up.